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2023-01-10 Spread Group Full-time Leipzig SN Gießerstraße 27 04229 Germany

(Senior) User Researcher (f/m/d)

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Are you good at empathizing with people and understanding how they act? Then you’re exactly what we’re looking for! Our User Research & Experience Team is looking for support at our headquarters in Leipzig with immediate effect.

By applying various user research methods, you will emphasize the needs and pain points of our users to support product development. Ultimately, your work will contribute to a continuous improvement of our platform. Are customer satisfaction, user-centeredness and needs analysis familiar concepts to you? Then please apply.

Your tasks

  • In the product development cycle, you will choose the right UX research method independently and at the right time;
  • You will independently manage all research requests for one or two business units at Spread Group;
  • You will work closely with the Product, Design and Marketing Departments to understand the needs of their clientele and deliver appropriate insights;
  • You will proactively identify pain points in user behavior and document them in a comprehensible way for all departments or business units;
  • You will understand and represent the needs of our users.

Your profile

  • You have 3+ years of work experience with qualitative and quantitative research methods;
  • You have proven experience with various methods such as usability studies (in-house, remote, un/moderated), surveys, contextual interviews, focus groups or card sorting;
  • You have a degree in psychology, sociology, or human-computer interaction (HCI) – or equivalent work experience;
  • You have excellent verbal communication and presentation skills, both in German and English (some knowledge of French is a bonus);
  • You are a true organizational talent and have very good project management skills;
  • You are passionate about user research and possess a lot of curiosity and empathy

We value diversity at Spread Group. We are proud of and continue to encourage the increasing diversity of our company culture and community. Your skills, talents, and experience are our focus no matter your age, ethnicity, religion, national origin, gender, sexual orientation, marital or disability status.

We offer

  • An eclectic company atmosphere in our headquarters in Leipzig, with colleagues from around the world
  • Flexible working times on a basis of trust with remote working options as well as part-time positions and sabbaticals
  • 30 days of holiday, company pension plan and family friendly working options
  • Regular GAs, to communicate future plans and company goals in a transparent manner
  • Modern offices with a rooftop terrace and barbecue, large kitchens for breaks and after work events
  • An in-depth onboarding program including the chance to visit production sites in Poland and the Czech Republic
  • Regular team and company events, like hiking days, summer and Christmas parties as well as drinks on Fridays
  • ‚Feel Good’ Management with yoga, meditation and workshops for coping with stress
  • German & English courses with interdisciplinary workshops and training
  • Options for using our company car, 50% discount off all our products as well as discount codes for family and friends
  • Come as you are – there is no dress code, dogs are also allowed
  • Meet-a-Spreadster to find out more about the diverse world of Spread Group
  • For more impressions of working life at Spread Group, find us on kununu and Instagram

We look forward to receiving your application, preferably online via our career portal in German or English or as a PDF document to jobs@spreadgroup.com. Please state reference number V00-1576 and don't forget to let us know about salary expectations and your earliest starting date.

P.S.: We love creative CVs, a can-do attitude, and fresh perspectives. We want characters full of ideas and drive – no matter how old you are, where you come from or what your background is. Show us what you're made of!

Tom Kluge

Tom Kluge

Working Student Talent Acquisition

WHAT WE OFFER

Diversity

Diversity

We believe inclusivity is essential – and act on it. We celebrate coming from 43 different countries, are proud of having 52% women in leadership roles and are thankful for our shared experiences.
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Feel-Good Benefits

It’s not all fresh fruit and free drinks (but we have those too). Our feel-good efforts strengthen our culture and encourage networking and cross-departmental collaboration.
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Modern Work Life

Regardless of place or time zone – digital work is the standard. Our global productivity is fueled by OKRs, agile management and flat hierarchies.
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Transparency

We keep our employees in-the-know. We’re radically transparent about our growth, revenue (currently $146 million), profit, future plans and achievements.
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Respect

We believe in respecting our planet, new ideas and each other. With leadership based on mutual respect: We want your input from day one, whatever your role.
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Flexibility

Interested in remote or part-time work in a leadership role? Need to leave early to pick up your kids? We see you, let’s talk about it.