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2022-08-03 Spread Group Full-time Remote (Germany) MA 186 South Street 02111 United States

Christmas Temporary (f/m/d) Customer Service – Swedish I Remote option

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Spreadshirt actively cares for its customers, focusing on individual needs. We don’t want to be an ordinary customer service and strive to be different. Speed, friendliness and expertise are our founding blocks, honesty and humor our character, satisfied customers our goal. To keep this goal alive in the winter season, we need your support. Therefore, we are looking for several Christmas temps (f/m/d) from mid-October until the end of January to support our Customer Service for 20-40 hours per week.

Your Tasks

  • You will work between 4 and 8 hours every day, from Monday to Friday, according to your availability
  • You will look after our Swedish-speaking customers individually. We are not a call center and do not make sales calls.
  • You will receive numerous questions regarding the processing of orders, delivery, changes and returns
  • You will advise our customers with the designing of customized products, whilst retaining an overview of the offers we have on our website
  • You will regularly exchange ideas and experiences with your international colleagues

Interested? For a look behind the scenes at our customer service, check out this interview.

Your Profile

  • You are available between mid-October/Beginning of November until the end of January
  • You enjoy communicating and can do so fluently in Swedish. A good grasp of German or English is also necessary
  • You are service oriented and have fun working with customers
  • You can work independently, reliably and can learn how to use new tools quickly
  • You, ideally, bring a bit of basic knowledge of common graphic programs. However, this is not essential

We value diversity at Spread Group. We are proud of our diverse company culture and continue to foster this great community. Your skills, talents, and experience are our focus regardless of age, ethnicity, religion, national origin, gender, sexual orientation, marital or disability status.

We Offer

  • In-depth, 2-week paid training to prepare you in the best possible way
  • No work on Sundays, holidays, or at night
  • The opportunity to work in modern offices at our headquarters in Plagwitz, Leipzig, with additional working from home options
  • An open-door policy with team leaders who are there to give you feedback and support whenever you need it
  • A diverse, international team with a friendly working climate
  • Generous staff discount as well as vouchers for family and friends
  • Come as you are – there is no dress code

For more insights into life at Spread Group, check out our pages on kununu und Instagram

We look forward to receiving your application, preferably online via our career portal in German or English or as a PDF document to jobs@spreadgroup.com. Please state reference number V00-1538 and don't forget to let us know about salary expectations and your earliest starting date.

P.S.: We love creative CVs, a can-do attitude, and fresh perspectives. We want characters full of ideas and drive – no matter how old you are, where you come from or what your background is. Show us what you're made of!

We would like to fill this position without support of staffing agencies.

Annabelle Köhler

Annabelle Köhler

Junior Recruiter

WHAT WE OFFER

Diversity

Diversity

We believe inclusivity is essential – and act on it. We celebrate coming from 43 different countries, are proud of having 52% women in leadership roles and are thankful for our shared experiences.
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Feel-Good Benefits

It’s not all fresh fruit and free drinks (but we have those too). Our feel-good efforts strengthen our culture and encourage networking and cross-departmental collaboration.
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Modern Work Life

Regardless of place or time zone – digital work is the standard. Our global productivity is fueled by OKRs, agile management and flat hierarchies.
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Transparency

We keep our employees in-the-know. We’re radically transparent about our growth, revenue (currently $146 million), profit, future plans and achievements.
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Respect

We believe in respecting our planet, new ideas and each other. With leadership based on mutual respect: We want your input from day one, whatever your role.
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Flexibility

Interested in remote or part-time work in a leadership role? Need to leave early to pick up your kids? We see you, let’s talk about it.