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Spread Group Gives Return-to-Sender Threads a second Chance

Published 09. Feb 2021 in Company Responsibility

Since 2011, Spread Group has been donating brand-new merchandise to charities worldwide to put returns to good use.

Spread Group Gives Return-to-Sender Threads a second Chance

We at Spread Group accept our responsibility for a sustainable conduct by donating to a good cause. For ten years, orders that could not be delivered – or have been returned to us – have been donated to a good cause. At least one sizable in-kind donation leaves each of our five production sites every week. In 2020, there were a total of 70 donations with up to 50 products a piece. This way, thousands of brand-new hoodies, caps, and accessories have found a new home with charities or families in need over the years. A basic requirement for receiving such a donation is getting in touch with our returns service.

Kristin Graf is responsible for the returns service at our headquarters in Leipzig. “We don’t throw anything away!” confirms Kristin Graf. “We donate those never-worn goods to people who urgently need them. In the pre-Christmas period, we were able to make some associations and families very happy with our surprise packages. We also managed to take specific design requests into account, such as prints with dogs or horses for children.”

Before a donation is made, undeliverable returns get examined by a member of staff. New goods with personal imprints or company logos are sorted out. These are processed into insulation wool by a recycling company. Over the years, the returns-service team has established a large network with children’s hospices, families in need and homeless charities around the world. “We always receive thank-you letters from the donation recipients. It’s a nice feeling that gives us an extra boost to keep doing our work,” says Kristin Graf.

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